01.05.2021

EXCELLENT SERVICE

For making customers smile

A maximum of experience, maximum competence and absolute customer orientation are the prerequisites for creating sustainable solutions today for the most varied customer requirements of tomorrow. As a system solution partner, we not only set new standards in the areas of modern technologies, innovative materials and individual requirements, but also put our focus on excellent service.

With around 69,000 listed articles and semi-finished products, a large, well-stocked warehouse with around 15,000 different seal types and dimensions, 9,000 pre-assembled seal sets and over 3,500 different hydraulic components, in addition to our know-how and distinctive service philosophy, we are constantly encountering one another changing market.

This enormous variety of products requires specialization: Only experienced employees ensure professional advice and thus have a positive influence on the ordering process.

Technical advice on sealing or hydraulic components ranges from personal visits to customers on site to communication over the phone and is only provided by experienced technicians or engineers.

Our range of services also includes training at the customer's premises, including a seminar certificate.

The realization of customer-specific product solutions is a focus of our everyday business. In addition to individual solution concepts, we also understand the setting of valves and hydraulic integrated circuits to required and tested values. The in-house design and development of hydraulic integrated circuits and units with documentation as well as stocking for call orders are considered to be essential components of our range of services. Our service portfolio also includes the analysis and measurement of seals and sealing kits - including packaging and storage, depending on customer requirements.

We are the specialists for turned seals.

We produce internally up to dimensions of 720 mm, for larger dimensions we have powerful partners at our side. Here, too, we involve our customers - if they wish - early in the production process. According to the customer information, the Turned seals are manufactured according to drawings. Our high-tech CO2 laser labeling system enables us to offer laser-signed seals individually or in small series. In this way, plastic profiles can be marked permanently and gently on an area of ​​up to 75 x 75 mm. Multi-line, alphanumeric information is possible, Graphics, symbols and logos. This laser signature allows the manufacturing parameters of each seal turned by Seal Concept to be easily identified.

But Seal Concept's service philosophy goes even further :

Customade packaging and delivery services can also be provided according to customer requirements. The call-off warehouse and the sophisticated logistics with regard to assembled units and systems offer customers noticeable advantages.

Everyone is talking about customization.

When we talk about individualization at Seal Concept, this means 100% design, construction and realization according to the customer's requirement profiles. The documentation of the solution steps is included Of course. And the production of prototypes too. Because a customer can only make a decision if he sees that we keep what we promise.